Remove delete button from HR agent workspace

Apaul
Tera Contributor

HOw to remove this delete button from HR agent workspace?

Apaul_0-1749800675094.png

Note: the button is not there in sys_ux_form_action_layout_item

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Apaul 

Ensure you handle correct conditions, role etc for table level DELETE ACL

If user doesn't pass the ACL the button will be hidden.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Need more details

@Apaul 

May I know what details are required.

I already informed to ensure table.None DELETE ACL is configured correctly.

If user passes that ACL then button will be seen, if not then button will be hidden

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Anil Nemmikanti
Giga Guru

The Delete button will be visible to users who have "DELETE" ACL access in ServiceNow.

In order to disable it you need to check the specific Delete ACL's logic.

As per the screenshot, looks like you are an admin. As your admin you will be able to all CURD(Create Update Read Delete) operations on most of the tables.