Remove items from Dropdown - Recent Selections

[gseale]

Hello,

I'm an end-user and would like to know if there is a way to remove (clean) Recent Selections (see attached).

Thanks

Greg

[bammar]

I found another post that did answer this - 

https://www.servicenow.com/community/sysadmin-blog/clearing-stored-selections-in-servicenow/ba-p/299....

[gseale]

Thank you!!! I did try this solution, but I believe you need to be an Administrator to execute the sys_ui_recent_selection list.

[Gangadhar Ravi · Accepted solution]

@gseale 

Hello - I am not 100% sure if you can clear it without admin access. But please try steps in below KB.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0747334

Please mark my answer correct and helpful if this works for you.

[Ankur Bawiskar]

@gseale 

Do you want this to happen for 1 user or for all users?

the recent selections are stored in sys_ui_recent_selection table

You can use before insert BR on sys_ui_recent_selection table

Something like this

(function executeRule(current, previous /*null when async*/) {
    if (current.field_name == 'your_field_name' && current.user == 'specific_user_sys_id') {
        current.setAbortAction(true);
    }
})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.