remove login link in service portal header

shawnbaar
Giga Expert

We are working on a Service Portal and we would like to remove the link for the login as it is mostly going to be viewed by external users.   We don't want them to think they can/need to log in somewhere.   Can someone assist with how to accomplish this or is this not configurable?

find_real_file.png

1 ACCEPTED SOLUTION

Nia McCash
Mega Sage
Mega Sage

If you are using the "Stock" theme provided out-of-box from ServiceNow, then the Login link is defined the in "Stock Header" widget.  


stock_header.jpg



The widget is read-only so you would have to clone the widget to modify the behavior (remove the highlighted lines to remove the link), and then update the theme to use your custom header widget.


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2 REPLIES 2

Nia McCash
Mega Sage
Mega Sage

If you are using the "Stock" theme provided out-of-box from ServiceNow, then the Login link is defined the in "Stock Header" widget.  


stock_header.jpg



The widget is read-only so you would have to clone the widget to modify the behavior (remove the highlighted lines to remove the link), and then update the theme to use your custom header widget.


That did it!   Thank you Nia!