Remove OOB Change Task that gets populated when Change request is in Implement state
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03-01-2022 03:10 AM
Hi All,
I do not want the OOB Change tasks to get populated when change request is in "Implement" state. There is no workflow for this but still this change task is getting attached. I have checked the logs but don't find anything that is related to this. can someone guide me with this.
Thanks,
Neha
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11-22-2023 05:34 AM - edited 11-22-2023 05:35 AM
Hi neharao,
It is no longer solved with the workflows. To remove the OOTB Change Tasks copy either Change - Normal - Implement, Change - Emergency - Implement or Change - Standard - Implement in Flow Designer and remove the Subflow Change - implementation tasks from it.
I hope I was able to help you,
David
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11-22-2023 05:52 AM
Hi @neharao
For this you need to modify the OOTB Flows. The task are generated from Sub Flow which are called in flow.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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