Remove OOB Change Task that gets populated when Change request is in Implement state

neharao
Giga Contributor

‎03-01-2022 03:10 AM

Hi All,

I do not want the OOB Change tasks to get populated when change request is in "Implement" state. There is no workflow for this but still this change task is getting attached. I have checked the logs but don't find anything that is related to this. can someone guide me with this.

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Thanks,

Neha

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David_K
Tera Expert

‎11-22-2023 05:34 AM - edited ‎11-22-2023 05:35 AM

Hi neharao,

 

It is no longer solved with the workflows. To remove the OOTB Change Tasks copy either Change - Normal - Implement, Change - Emergency - Implement or Change - Standard - Implement in Flow Designer and remove the Subflow Change - implementation tasks from it.

I hope I was able to help you,
David

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-22-2023 05:52 AM

Hi @neharao 

 

For this you need to modify the OOTB Flows. The task are generated from Sub Flow which are called in flow.

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