remove option only in choice field based on logged in user

[Abishek1998]

Hi all,

My requirement is if the logged in users Hr profile's isManager is false and the job profile.job family groups(Reference field) is Accounting. then I want to remove an option in the record producer. I tried but I am getting no where

[Kieran Anson]

What have you tried so far?

[Abishek1998]

This is my client script 

function onLoad() {

    var ga = new GlideAjax('sn_hr_sp.checkHR');

    ga.addParam('sysparm_name', 'isManagerOfAnyUser');

    ga.getXMLAnswer(getAnswer);

    function getAnswer(response) {

        alert('Response: ' + response);

        if (response == 'true') {

            g_form.removeOption('u_what_is_your_payroll_inquiry_about', 'payroll_report_request');

        }

    }

}
and My script Include

var checkHR = Class.create();

checkHR.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    isManagerOfAnyUser: function() {

        var currentUserId = gs.getUserID();

        var hrProfileGR = new GlideRecord('sn_hr_core_profile');

        hrProfileGR.addQuery('user', currentUserId);

        hrProfileGR.query();

        if (hrProfileGR.next()) {

            var isManager = hrProfileGR.getValue('u_is_manager') == '1';

            var jobProfileId = hrProfileGR.getValue('u_job_profile');

            if (jobProfileId) {

                var jobProfileGR = new GlideRecord('sn_hr_core_job_profile');

                if (jobProfileGR.get(jobProfileId)) {

                    var jobFamilyGroup = jobProfileGR.getDisplayValue('u_job_family_group');

                    var allowed = ['Human Resources', 'Finance & Accounting'];

                    var jobFamilyAllowed = allowed.indexOf(jobFamilyGroup) !== -1;

                    // Remove only if NOT manager AND NOT allowed job family

                    if (!isManager && !jobFamilyAllowed) {

                        return 'true'; // remove option

                    }

                }

            }

        }

        return 'false'; // keep option

    },

    type: 'checkHR'

});

[Abishek1998]

I am getting the response as null But if i replace this function in a different script include, Then it is working fine. 

[Aanchal Agarwa1]

Can you check if for your script include client callable is true or not

https://www.servicenow.com/community/developer-advocate-blog/client-callable-and-server-callable-scr...

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Aanchal