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Remove or Hide Popular item

akin9
Tera Contributor

Hello Experts,

I want to hide Popular items from service portal instead of this i want to show a Category.

We want to show this category sys_id as default -- ff37b95b1b151d108c1274049b4bcb86

 

 

akin9_0-1671166817781.png

 

Please support to achieve this.

 

1 ACCEPTED SOLUTION

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Please check the below article for the same:-

 

https://www.servicenow.com/community/now-platform-articles/how-to-remove-popular-items-on-the-servic...

 

Please mark my answer as correct based on Impact.

View solution in original post

5 REPLIES 5

akin9
Tera Contributor

Hello @Saurav11 

Thank you for your Quick reply .

 

Its working fine for me thank you so much

https://www.servicenow.com/community/now-platform-articles/how-to-remove-popular-items-on-the-servic...