- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-29-2024 03:03 PM
Hi All,
One issue in the way PA shows is that it rounds the numbers, eg- we have 1.61M XYZ in 2023 and it shows as 2M. This is a challenge and would be great if we can remove rounding or show 2 decimals.
The ideal option will be to have 2 decimals in the scorecard view.
I tried by removing the kMGTPE default value from the scores_format (Number format) field in the pa_indicators (Indicator) table and didn't work.
Thanks in advance,
Cristobal
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-05-2024 12:29 AM
Hi @chris_alanis ,
According to investigation, I don't think that this is possible to adjust for performance analytics. You can see this document for reference: https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/performance-analytics/conc... or the KB article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717732
When we instead look at normal reports, you have the value formatting to select/deselect the abbreviation.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-29-2024 11:03 PM
Hi @chris_alanis ,
Maybe stupid question, but have you remembered to set the decimals in the automated indicator and formula indicator (if this is used)?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-01-2024 09:51 AM
Hi Anders,
Thanks for your suggestion.
I initially thought about that, but numbers like 850 will display as 858.00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2024 11:40 PM
Hi @chris_alanis ,
I get it - but I do think (to my best knowledge) that you need to chose. Either with 2 decimals or without
decimals.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 07:34 AM
Hi @AndersBGS ,
Thanks again for the reply.
The request changed and they want to see the whole number, eg - instead of showing 2M they need to see 1,628,321.
I tried several options but not sure if it can be actually accomplished by a Breakdown-Scorecard widget.