remove system generated comments from the notification

nameisnani
Mega Sage

Hi Team ,

 

When ever a new comment were added into the RITM , Then there will be notification is  trigger to the user . 

 

 

 

 

nameisnani_0-1707793434213.png

 

 

nameisnani_1-1707793434243.png

 

 

 

perview of the email

 

nameisnani_2-1707793434215.png

 

 

 

logs

 

nameisnani_3-1707793434254.png

 

For every one hour notification is triggering 

 

 

Notification 

nameisnani_4-1707793434225.png

 

 

nameisnani_5-1707793434323.png

 

 

 

The ' System generated comments ' we don't want send comments . Like this condition we want include here . 

 

can anyone please help me here . how to achieve this . 

 

Please provide screenshot , for better understanding .

 

NOTE :- We want restrict only system generated comments in the notifications.

 

Thanks in advance 

5 REPLIES 5

Hi,

I don't have the screenshot.