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Activity in Developer

Resolved! How can I call SNC.AssessmentCreation()).createAssessments in scoped app?

The following call works fine in Global scope but not in scoped applicatoin: (new SNC.AssessmentCreation()).createAssessments("dc8394ad07dadc10b02bf61d7c1ed0aa", "", contactList); There must be a way to call SNC.AssessmentCreation()).createAssessment...

  • Question
  • Scoped App Development

Smart Assessment Engine

Hello, I have a requirement of where I want to show Smart Assessment Instances related to Engagements/INA's in Vendor managerment workspace.Is there any OOTB functionality that can be used in Vendor management workspace?If no, please help how can I a...

  • Question

Missing properties in IT Service Management for Microsoft 365

I am configuring VA on Teams based on this document:Enable Virtual Agent notifications for IT Service Management • Australia Employee Service Management • 製品ドキュメント | ServiceNow But I cannot find properties below:sn_now_teams.enable_va_approval_notifi...

  • Question

Log a Service Request via Virtual Agent with guided questions

The objective is to enhance the Virtual Agent so it can log Incidents and Service Requests on behalf of users through a guided conversation. Instead of asking users to navigate the service catalog, the Virtual Agent should ask a series of relevant qu...

  • Question

Resolved! Workspace Attachment Viewer only works for Admins???

So its been a while since I did anything with workspace and now we are adding onto an old app and I'm going back to it.  There are going to be lots of attachments so we setup the attachment viewer so people could look at them without the whole save l...

  • Question
  • Scoped App Development

Resolved! Creating multiple SC Tasks (one per Excel file row) under a single RITM

 Hi everyone,We currently have a catalog item that raises a request and creates a single SC Task for one user. We’re looking to enhance this same catalog item by adding an option that allows the creation of multiple SC Tasks under a single RITM.The i...

  • Question

Max number of widgets per tab

Is there a documented limit on the number of widgets (data visualizations) that can be added to a single Platform Analytics dashboard tab (Australia/Zurich releases)? If there is no hard limit, are there any ServiceNow performance recommendations or ...

  • Question

Service Mapping

Hii, While performing Service Mapping I am getting error:>> Failed to recognize application. See the Discovery Pattern Log for more details.Can somebody help here please?? Thanks

  • Question

Catalog Item Not Searchable in Service Portal for Impersonated Users

Hi Everyone, I am currently facing an issue where a particular Catalog Item is not searchable in the Service Portal when I impersonate another user. While searching for the Catalog Item, the portal displays the message "No Results". However, I am abl...

  • Question

universal request issue

Hi I have implemented the universal request.it's working excepted.When a ur is created and agent creates a request for catalog item which has ur certified true .that ritm is attaching as primary ticket .it looks good.but when user directly submits th...

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