removing options in a dropdown

[scottjus82]

Hey all,

I cant work out why my scripts are not working. i need to do this this on two different tables/locations

1. Catalog item. I need to remove an option dependent on the answer to the previous question. my script is below, I have changed this several times but cant work out what is wong with my script. I guess the first question is can this be done on a catalog item?

function onChange(control, oldValue, newValue, isLoading) {

      if (isLoading) {

            return;

  }

    var ecms_mob = g_form.getValue('ecms_mobile');

    if (ecms_mob =='No'){

          g_form.removeOption('device_type', 'Smartphone');

    }

}

2. Removing resolved as an option based on an incident being a new ticket.

function onLoad() {

    if (g_form.isNewRecord())

          g_form.removeOption("state", 6);

}

I have been going around in circles on these, if someone could point out the problem it would be most appreciated.

Thanks

[scottjus82]

So, we are almost there! thanks so much,

The only thing i know they will complain about is when smartphone is remove

its replaced with -none- which is already included (and has to be) so i now

get

-none-

-none-

Tablet

Laptop

Any thoughts?

On 9 March 2017 at 20:40, mallen_nspi <community-no-reply@servicenow.com>

[ajitchandragiri]

maybe its a cache thing?

dont forget the else part to addoption...

http://wiki.servicenow.com/index.php?title=GlideForm_(g_form)#addOption