Removing the Exclamation Point (with the circle around it)

gscholl · ‎09-01-2015

Can anyone tell me how i can remove the exclamation point, the one in the front of a record in a list. I have hidden fields on the form, and they are showing up when you hover over this icon (one being a password).

Thanks - George

bernyalvarado · ‎09-01-2015

Algo, please be aware that you can remove the password field from being shown in the popup by editing (form layout change) the sys_popup view or the default view if the sys_popup does not exist.

Thanks,

Berny

View solution in original post

bernyalvarado · ‎09-01-2015

You're welcome George! I'm really glad you were able to resolve it .

Would you mind closing this thread by marking the responses as helpful/correct?

Thanks,

Berny

Michael Fry1 · ‎09-01-2015

Are you referring to the Reference Icon?

When a record is referenced, pointing to the reference icon ( in UI15, in previous UIs) displays information about the referenced record. You can customize the pop-up by going to:

<your instance name>.service-now.com/<table name>.do?sysparm_view=sys_popup

If not the Reference Icon, can you clarify?

gscholl · ‎09-01-2015

Michael,that is correct. I was able to fix it, by just that. I created a view called sys_popup and then edit out the fields that I didn't want to pop up, and it worked. Thanks for the response.

George