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01-10-2025 04:38 AM
How to rename of attachment which is already uploaded in agent workspace. Currently I can see error message when try to rename the attachment.
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01-10-2025 04:41 AM
I believe you are removing the file extension and hence it's not allowing.
Just change the name and keep file extension and it should work
If my response helped please mark it correct and close the thread so that it benefits future readers.
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01-10-2025 04:54 AM
Without attachment, it is not possible for system to validate, so keep the extension and then rename.
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01-15-2025 12:48 AM
But for the fulfiller who doesn't have admin role is not allowed to edit the attachment label. How can fulfiller rename the attachment label.
