Reopened" the activities information from the original case is not shown

[LaxmanVeerA]

Hello Team, 

When a case status is changed to "Reopened" the activities information from the original case is not shown for some records.

We see so many records. 

[Dr Atul G- LNG]

Hi @LaxmanVeerA 

Did you try repairing the Case plugin once?
And was it working earlier or not?

[PittalaL]

Hi @Dr Atul G- LNG 

Previously it was working normal. Its custom build application