Replace a line text for articles

[Abigail]

I need to replace a text from a few articles that have the same text and I need to replace it with another one.

I don't need to replace all the text just a line of text.

Any idea how can i do this using background script?

[Vishal Birajdar]

Hi @Abigail 

Below link might help you...!!!

https://www.servicenow.com/community/itsm-forum/replace-string-within-knowledge-article/m-p/2338953

[Abigail]

Hello @Vishal Birajdar 

The problem is that I need to change the Article Body, and is not working when i try to change the text.

var grKbKnowledge = new GlideRecord('kb_knowledge');

grKbKnowledge.addEncodedQuery("sys_class_name!=^textLIKE800-262-7378 (CNA-SERV)^number=KB0102647^sys_updated_onON2023-04-17@javascript:gs.dateGenerate('2023-04-17','start')@javascript:gs.dateGenerate('2023-04-17','end')");

grKbKnowledge.orderByDesc('number');

grKbKnowledge.setLimit(100);

grKbKnowledge.query();

while (grKbKnowledge.next()) {

    //grKbKnowledge.initialize();

    oldtext = grKbKnowledge.getValue('text');

    //gs.addInfoMessage('text: ' + oldtext);

    newtext=oldtext.replace("<strong> is simply dummy text of the printing and typesetting industry. </strong>random text", "<strong>is simply dummy text of the printing and typesetting industry. </strong>random text new");

    gs.addInfoMessage('text: ' + newtext);

}

[Vishal Birajdar]

Hi @Abigail 

Update the while loop as follows

while (grKbKnowledge.next()) {

      grKbKnowledge.text   = grKbKnowledge.text.replace("<strong> is simply dummy text of the printing and typesetting industry. </strong>random text", "<strong>is simply dummy text of the printing and typesetting industry. </strong>random text new");

grKbKnowledge.update();

}

You can remove that <strong> from replace string as it is nothing but html style tags