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‎07-26-2023 03:51 AM
Can you please help me with this requirement:
If the incident ticket is currently in a non-closed status, provide the ticket number, assignee, status, priority, customer name, Business Unit, Description, submit date, incident age and age type
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‎07-26-2023 03:55 AM
Didn't understand your business requirement
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-26-2023 02:23 PM
Hi @Pradeepa Boopat ,
You can get most of the requirement through a normal list view report in report designer.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
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