Report Header Footer Templates not working on Dashboard Export

AnirudhKumar
Mega Sage
Mega Sage

Hello Folks,

I have a dashboard with a single report.

I have created a custom Header Footer Template that shows the company logo (See image below).

1adea524-5a5c-4de0-bdb8-78a42c01104c.png

 

Finally I have changed the Export Settings in my report to pick my custom Header Footer Template rather than the OOB default. When I export a PDF of my report directly from the report editor, the PDF has the report data and the company logo neatly shown.

 

But when I export my entire Dashboard as PDF (from the Dashboard page), the PDF only has the report data and NOT the logo.

 

Anybody faced this before? Just want to confirm if this is a known SN bug...

 

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @AnirudhKumar ,

 

The header footer templates is not meant for Dashboards - Only for reports.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @AnirudhKumar ,

 

The header footer templates is not meant for Dashboards - Only for reports.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/