Report on open incidents with Incident tasks
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‎07-13-2017 06:53 AM
Hi all,
I need help to create a report on open incidents that have Incident tasks associated in the Incident task related list.
The report has to check if the incident has an incident task present on the related list and then generate the report if yes. ANy suggestions on how I can achieve this?
(incident_task is an OOB table that extends Task)
Thanks,
Shalini

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‎07-13-2017 07:04 AM

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‎07-13-2017 07:07 AM
report on task table
filter condition would be Task Type is Incident Task and select the column Incident [Incident Task]. refer the above screenshot .

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‎07-13-2017 09:14 AM
Hi Shalini,
As suggested by harshvardhansingh you can report on Task table.
Alternatively you can report on Incident Task table as well
which would require same steps to be followed as suggested above.
Thanks,
Jaspal Singh
Hit Like or Correct on the impact of response.
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‎08-16-2018 07:49 PM
Hi This selection is not available from my service now, do you need administrator account to have this report generated ?