Report on open incidents with Incident tasks

shalinikacham
Kilo Expert

Hi all,

I need help to create a report on open incidents that have Incident tasks associated in the Incident task related list.

The report has to check if the incident has an incident task present on the related list and then generate the report if yes. ANy suggestions on how I can achieve this?

(incident_task is an OOB table that extends Task)

Thanks,

Shalini

5 REPLIES 5

Harsh Vardhan
Giga Patron

find_real_file.png



Hope it will help you


report on task table


filter condition would be Task Type is Incident Task and select the column Incident [Incident Task]. refer the above screenshot .


Jaspal Singh
Mega Patron
Mega Patron

Hi Shalini,



As suggested by harshvardhansingh you can report on Task table.



Alternatively you can report on Incident Task table as well


find_real_file.png


which would require same steps to be followed as suggested above.



Thanks,


Jaspal Singh



Hit Like or Correct on the impact of response.


tim58
Kilo Explorer

Hi This selection is not available from my service now, do you need administrator account to have this report generated ?