Report on PA dashboard

kanishka_bhasin
Tera Contributor

There is a PA dashboard with a breakdown source, according to the element selected in it reports would be visible to the users. Currently if nothing is selected then report is showing the total count. Now the ask is whenever no element is selected on it the reports should show default count as zero.

How can this be achieved?

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @kanishka_bhasin ,

 

This is not how the ServiceNow reporting capabilities works. In general, if no interactive filter/breakdown is selected, the report score will show as created without filter. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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ok.

Can a scheduled job is executed when a dashboard loads?