Report on Time spent by each assignment group fro resolving an Incident

[msm4]

Hello Team,

Can anyone help me , how to get a report on time spent by assignment groups to resolve an incident.

I tried using metric instance table, but I dont find exactly what I need.

Can anyone guide me in achieving this.

BR,

MSM.

[singhakhile]

I'm working on the same use case where i need tabular details of all the assignment groups worked on the incident and time taken by each assignment group.

[Sheh]

Hi,  Im looking for "Time spent by the different assignment groups on INC# . Can you help ? Tks a lot.