Report to check Additional comments and worknotes of incident

[raj_b]

Dear All,

We have a requirement to create a report on incident table to find the total number of worknotes and Additional comments attached to each incident.

Is this possible.Please let me know.

Thanks,
Raj

[warrrenr]

Exactly what I needed!

Thanks Raj

[Jaspal Singh]

Glad to know it helped.

You can mark this thread as Correct & close so that it does not appear in unanswered list.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[warrrenr]

My bad... Thanks Jaspal for the solution and to Raj for the question.

BTW, are emails sent from within ServiceNow viewable here as well?

[Alicha Kocher]

This works perfectly for INC. Can this same thing be done for requests? We have our system set so that customer comments made on the RITM push down to all SCTASKs. Can I check for customer comments or work note updates, for a certain assignment group?