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11-25-2022 08:59 PM
to create report which shows top 5 groups in incident using performance analytics
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11-27-2022 08:10 AM
Hi,
I think you're probably looking to use the "show top x" Breakdown element setting for this. This page shows an example using incidents with breakdown on Priority but you can use Assignment group instead. In addition, you can configure the "show top x" with 5 to show the top 5 groups.
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11-27-2022 08:10 AM
Hi,
I think you're probably looking to use the "show top x" Breakdown element setting for this. This page shows an example using incidents with breakdown on Priority but you can use Assignment group instead. In addition, you can configure the "show top x" with 5 to show the top 5 groups.