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‎10-26-2017 03:15 AM
Hi Guys
I am using the report widget in service portal with the report as single score, it looks good. However, when the user clicks on it it takes them to list of records.
How can i stop that happening and just have it for display value
Clicking takes me to
Solved! Go to Solution.

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‎10-26-2017 03:53 AM
Ah OK, I think that was recently released as ServiceNow hadn't previously included a report widget. If the OOB widget doesn't have the functionality you want then you could install the one I just shared with you, submit an enhancement request to ServiceNow or write your own widget / copy and edit the OOB widget.
If you are just after "Single Score" Reports, it's a pretty simple widget to write yourself as all it is really is a GlideRecord Query Row Count. Infact, I did just that myself a few months ago. Picture below.

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‎10-26-2017 03:26 AM
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‎10-26-2017 03:39 AM

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‎10-26-2017 03:44 AM
Is this the widget you are using? Report Widget on ServiceNow Share
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‎02-20-2018 01:32 PM
I also dont see that option. How did you solve it.
Shova