report widget servicenow

brendanwilson84
Kilo Guru

Hi Guys

I am using the report widget in service portal with the report as single score, it looks good. However, when the user clicks on it it takes them to list of records.

How can i stop that happening and just have it for display value

find_real_file.png

Clicking takes me to

find_real_file.png

1 ACCEPTED SOLUTION

Ah OK, I think that was recently released as ServiceNow hadn't previously included a report widget. If the OOB widget doesn't have the functionality you want then you could install the one I just shared with you, submit an enhancement request to ServiceNow or write your own widget / copy and edit the OOB widget.



If you are just after "Single Score" Reports, it's a pretty simple widget to write yourself as all it is really is a GlideRecord Query Row Count. Infact, I did just that myself a few months ago. Picture below.



find_real_file.png


find_real_file.png


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13 REPLIES 13

Callum Ridley1
Tera Guru

I assume this is the report widget that's on the community forums?



if so then you can set the options for the widget in the page designer



find_real_file.png


Hi Callum



I dont seem to have that option



find_real_file.png


Is this the widget you are using? Report Widget on ServiceNow Share


I also dont see that option. How did you solve it.

Shova