Reporting Business Elapsed Time for Requested Items

[HARITHA KHAREED]

Hi All,

  I need report for all requested items Business Elapsed Time.

Thanks,
Haritha

[AndersBGS]

Hi @Dr Atul G- LNG ,

No database view is needed - all fields can be obtained by dot-walking.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[HARITHA KHAREED]

Hi Atul,

I have created an SLA definition for the sc_task  table, but I want  report on requested item details with Business Elapsed time.

Thanks

Haritha

[Jaspal Singh]

Hi Haritha,

You can check for comments from Deepak on thread for detailed steps.

[Dr Atul G- LNG]

Hi @HARITHA KHAREED 

A sample view.