Reporting on Service Now License Usage

[Dan Spada]

Hi all,

I have developed a small customisation in Service Now to look at not only currently licensed users, but also the maximum logged in users by day, and concurrent connections by day. It tracks it by day so that we can see license usage over time so that we can plan for growth, as well as see actual usage of licensed users and have this presented within the reporting area of Service Now.

You can view a screenshot, and get all the required code to get this up and running on my blog:
http://danspada.com/2012/10/reporting-on-service-now-license-usage/


I have seen similar scripts to this elsewhere on the Service Now forum, however my version contains more information which helps identify peaks over time.

Any thoughts? Suggestions? Improvements?

[mmcgui03]

The above link does not work. Can someone please put a copy of the report here.

[Dale Hynes]

I've contacted Dan - check back soon as this is a very cool report/log that he developed.

[bganesan]

The above link does not work. Dan, can you please share it or please put a copy of the report here.

[rgarland]

I was just able to successfully access the blog link. Hopefully it is fixed now.