Reporting

Community Alums
Not applicable

Need to have a report which is displaying the below Operational status and its change in numbers on monthly basis.

Pending use

Installed

Build complete

In active

Commissioned

Please let me know if there is any suggestions/solution.

Thanks in advance,

Chaithanya

4 REPLIES 4

AndersBGS
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Hi @Community Alums ,

 

If you need to display changes on a monthly basis, you need to utilize performance analytics. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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Dr Atul G- LNG
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Hi @Community Alums 

 

As mentioned correctly by @AndersBGS you need to use PA. I am thinking metrics but that will tell you how many time a records moved between the status. Might be give a try. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Community Alums
Not applicable

Hi @Dr Atul G- LNG  and @AndersBGS 

Thanks for the reply, could you please provide me the steps that how I can achieve this thorough PA.

Thanks in advance,

Chaithanya

Hi @Community Alums 

 

I want to go for metrics first. Create a metric on the status, then create a database view with the CMDB table and metric and use that DB view for the report. You can check ootb metric on incident state and same DB view as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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