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Reports Module not showing in Application Search

Vaibhav Bhoi
Tera Contributor

Report module is not visible to Current login as a 'System Administrator'. 

 

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

Hi @Vaibhav Bhoi 

 

Check is any ACL blocking or any custom role added. Try to give your self report_admin role.

 

AGLearnNGrow_0-1726501275984.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

Anurag Tripathi
Mega Patron

Hi,

Is this happening on PDI or Customer Instance?

Reports Application is available po all ITIL / Report_user role, certainly to admin 

Can you open Applications (sys_app_application) and search for report, see what you see there

-Anurag

View solution in original post

Look for Platform Analytics.

I believe Reports are moving into Platform Analytics but I was under the impression that reports wont be deprecated in Xanadu.

New Platform Analytics: Service Now's Platform Exp... - ServiceNow Community

-Anurag

View solution in original post

19 REPLIES 19

Dr Atul G- LNG
Tera Patron

Hi @Vaibhav Bhoi 

 

Check is any ACL blocking or any custom role added. Try to give your self report_admin role.

 

AGLearnNGrow_0-1726501275984.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG ,

 

I'm using Fresh instance [Xanadu] after that 'Reports Module' are not showing any add the particular Roles & Plugins in 'System Administration' ?

 

Regards,

Vaibhav

HI @Vaibhav Bhoi 

 

Try to refresh the instance from developer.servicenow.com if still not work release the instance and take new.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Anurag Tripathi
Mega Patron

Hi,

Is this happening on PDI or Customer Instance?

Reports Application is available po all ITIL / Report_user role, certainly to admin 

Can you open Applications (sys_app_application) and search for report, see what you see there

-Anurag