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09-16-2024 08:36 AM
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09-16-2024 08:41 AM
Check is any ACL blocking or any custom role added. Try to give your self report_admin role.
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Dr. Atul G. - Learn N Grow Together
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09-16-2024 08:43 AM
Hi,
Is this happening on PDI or Customer Instance?
Reports Application is available po all ITIL / Report_user role, certainly to admin
Can you open Applications (sys_app_application) and search for report, see what you see there
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09-16-2024 09:38 AM - edited 09-16-2024 09:39 AM
Look for Platform Analytics.
I believe Reports are moving into Platform Analytics but I was under the impression that reports wont be deprecated in Xanadu.
New Platform Analytics: Service Now's Platform Exp... - ServiceNow Community
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09-16-2024 08:59 AM - edited 09-16-2024 09:04 AM
[ upgrade my instance on Xanadu version after that Report module is not showing ]
Thanks Anurag,
Regards,
Vaibhav
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09-16-2024 09:17 AM
If its a customer instance then raise a HI Case.
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09-16-2024 09:23 AM
No it's personal instance.
I'm adding the Role's in 'System Administrator'-->Report_user/ITIL role', but they not showing the 'Reports Module' .
Regards,
Vaibhav
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09-16-2024 09:26 AM
Open sys_app_application.LIST as admin.
Find report, see what you get. The screenshot below is from my pdi
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09-16-2024 09:33 AM