Reports Module not showing in Application Search

Vaibhav Bhoi
Tera Contributor

Report module is not visible to Current login as a 'System Administrator'. 

 

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vaibhav Bhoi 

 

Check is any ACL blocking or any custom role added. Try to give your self report_admin role.

 

AGLearnNGrow_0-1726501275984.png

 

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View solution in original post

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Is this happening on PDI or Customer Instance?

Reports Application is available po all ITIL / Report_user role, certainly to admin 

Can you open Applications (sys_app_application) and search for report, see what you see there

-Anurag

View solution in original post

Look for Platform Analytics.

I believe Reports are moving into Platform Analytics but I was under the impression that reports wont be deprecated in Xanadu.

New Platform Analytics: Service Now's Platform Exp... - ServiceNow Community

-Anurag

View solution in original post

19 REPLIES 19

[ upgrade my instance on Xanadu version after that Report module is not showing ]

Thanks Anurag,

 

Regards,

Vaibhav

 

 

 

If its a customer instance then raise a HI Case. 

-Anurag

No it's personal instance.

I'm adding the Role's in 'System Administrator'-->Report_user/ITIL role', but they not showing the 'Reports Module' .

 

Regards,

Vaibhav

Open sys_app_application.LIST as admin.

Find report, see what you get. The screenshot below is from my pdi

AnuragTripathi_0-1726503984664.png

 

-Anurag

Reports Error.png