The CreatorCon Call for Content is officially open! Get started here.

Reports Module not showing in Application Search

Vaibhav Bhoi
Tera Contributor

Report module is not visible to Current login as a 'System Administrator'. 

 

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vaibhav Bhoi 

 

Check is any ACL blocking or any custom role added. Try to give your self report_admin role.

 

AGLearnNGrow_0-1726501275984.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Is this happening on PDI or Customer Instance?

Reports Application is available po all ITIL / Report_user role, certainly to admin 

Can you open Applications (sys_app_application) and search for report, see what you see there

-Anurag

View solution in original post

Look for Platform Analytics.

I believe Reports are moving into Platform Analytics but I was under the impression that reports wont be deprecated in Xanadu.

New Platform Analytics: Service Now's Platform Exp... - ServiceNow Community

-Anurag

View solution in original post

19 REPLIES 19

[ upgrade my instance on Xanadu version after that Report module is not showing ]

Thanks Anurag,

 

Regards,

Vaibhav

 

 

 

If its a customer instance then raise a HI Case. 

-Anurag

No it's personal instance.

I'm adding the Role's in 'System Administrator'-->Report_user/ITIL role', but they not showing the 'Reports Module' .

 

Regards,

Vaibhav

Open sys_app_application.LIST as admin.

Find report, see what you get. The screenshot below is from my pdi

AnuragTripathi_0-1726503984664.png

 

-Anurag

Reports Error.png