Reports on Survey by Incident Assignment group

Travers M
Mega Guru

Let me preface this by saying I'm what you might call report building deficient.   Dot walk as I may, I can't figure out how to get this report and I'm starting to think it may not even be possible.     What I'm after is the assignment group that resolved the Incident that generated the survey.   This is using the new survey tables and not the legacy stuff but I'm getting to dead ends on the Assessment Metric and Assessment Instance tables.   I can get things from the person it's assigned to, but nothing tied back to the Incident it generated from.     Anyone out there that can help?

6 REPLIES 6

Manjeet Singh
ServiceNow Employee
ServiceNow Employee

All- We published this blog post today -https://community.servicenow.com/community/blogs/blog/2016/06/30/create-survey-reports-on-using-the-... This should help you in getting Survey Reports by Incident group or any other task extension table for triggered Surveys. Hope this will help Thanks, Manjeet


Thanks a lot Manjeet for the blog post. It helped me.