REQ RITM parent relationship

[Brendan Hallida]

Hi all,

I have found something uncanny - however it may be uncanny to me, but not to others.

I am looking to dot walk from Catalog Task form to the request - via parent.parent.watch list, however I have found that OOB the request is not set as the RITM's parent.

I have a few questions regarding this:

1. Is there a reason for this?   Should I leave it how it is, or is it ok for me to fill in the RITM parent?
2. If it is ok to do so - what is the best way to approach this?   A run script in the workflow?   A BR?
3. Or - is there a better way to display the request.watch list on the catalog task form?   (I have posted that question here request watch list on catalog task form )

Cheers,

Brendan

[srinivasthelu]

Glad that helped 🙂