Request Approval
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05-09-2025 01:42 AM
Is there any way to change the approval within notification email instead of link it will be a button?
see screenshot.
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05-09-2025 01:48 AM
check this link and enhance as per your requirement
Approve/Reject button in Approval notification
it comes as this and you can enhance it further
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-10-2025 11:20 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-09-2025 01:53 AM - edited 05-09-2025 01:53 AM
Hi @alona3
Yes, you can modify the email script /template.
It's just a HTML. Identify the email script/template linked to the notifictaion and update as required.
Check out the below community article ofr more info.
Approve/Reject button in Approval notification
Regards,
Siva

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05-09-2025 01:53 AM
Yes you can. Just update the email script to add the css to make it look like button.
If you are not able to do it, please share the existing script for hyperlinks so that i can help you with the update required.
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth