Request Approval

alona3
Tera Contributor

Is there any way to change the approval within notification email instead of link it will be a button?
see screenshot.

 

alona3_1-1746780149209.png

 

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@alona3 

check this link and enhance as per your requirement

Approve/Reject button in Approval notification 

it comes as this and you can enhance it further

AnkurBawiskar_0-1746780500261.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@alona3 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

J Siva
Tera Sage

Hi @alona3 

Yes, you can modify the email script /template.
It's just a HTML. Identify the email script/template linked to the notifictaion and update as required.

Check out the below community article ofr more info.
Approve/Reject button in Approval notification

Regards,
Siva

SumanthDosapati
Mega Sage
Mega Sage

@alona3 

Yes you can. Just update the email script to add the css to make it look like button.

If you are not able to do it, please share the existing script for hyperlinks so that i can help you with the update required.

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth