Request Catalog item from Virtual Agent

[Lakshmi Tella]

Hi All,

Need to request one particular Catalog Item from Virtual Agent.

Show Catalog Item name

Describe Variables in Script

Create REQ, After clicking on REQ it redirects to ESC portal and it will show RITM (show SCTASK with workflow)

For above details where we need to describe

Virtual Agent Flow?

what are the components need to use?

Please send detailed process

[IAmAbhigyaan12]

@Lakshmi Tella : If this solution worked for you please mark this as solution