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Request catalog item in virtual agent

avinashdube
Tera Guru

Hi , 

I am trying to create a topic to raise request using topic block to order an id card 
But the topic block is not working 

avinashdubey103_0-1751440236989.png

 

1 ACCEPTED SOLUTION

@avinashdube 

so it must be throwing some error.

what's that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@avinashdube 

so what's not working?

what's the error?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

The issue it is not working in yokohama instance but same is working in  washington

In the end it is just giving thanks 

@avinashdube 

so it must be throwing some error.

what's that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

JayS56800927307
Tera Expert

For me also it is not working , What would be the resolution for ?  it is in the yokohama

jay97_0-1761669070340.png