Request catalog item in virtual agent

avinashdubey103
Tera Guru

Hi , 

I am trying to create a topic to raise request using topic block to order an id card 
But the topic block is not working 

avinashdubey103_0-1751440236989.png

 

1 ACCEPTED SOLUTION

@avinashdubey103 

so it must be throwing some error.

what's that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@avinashdubey103 

so what's not working?

what's the error?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

The issue it is not working in yokohama instance but same is working in  washington

In the end it is just giving thanks 

@avinashdubey103 

so it must be throwing some error.

what's that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader