Request for Automation: Daily Catalog Task Creation (SCTASK) – 12:30 PM IST, Monday to Friday

Sirri
Tera Guru

Hi All,

I have a requirement where I need to automatically create a catalog task (SCTASK) daily from Monday to Friday at 12:30 PM IST. Each task should include the following details:

  • Short Description
  • Description
  • Assignment Group

Could you please advise on the best approach to implement this automation? If possible, I would appreciate it if you could share a sample script or a complete solution that can help achieve this.

Looking forward to your suggestions and guidance.

 

Thank you,

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Sirri 

you can use Daily Scheduled Trigger at 12.30pm IST and use flow designer with no-code low-code
Determine the RITM under which catalog task to be created

Then use "Create Record" flow action to create catalog and set the fields you want

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Sirri 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  we are not mentioning any RITM just creating task Thanks for your reply we have selected trigger condition as scheduled on the basis of we have created.

 

thank you

Hi @Sirri 

Sharing a practical case here: my client is using a similar concept to create SCTasks, and now it’s a mess because the tasks have no parent. It looks bad since there’s no proper tracking and no proper flow on tasks. It’s better to use a standard or generic request and then create tasks from it—this will help you follow the right process.

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