Request for multiple users; Requested for field on SCTASK is incorrect

Ashley45
Tera Contributor

When submitting a request and I select 'request for multiple users' it generates a ritm for each user I submitted for however the task that generates for each RITM the requested for is the incorrect name it shows whos name is in the first im submitting for.

 

Ex: i submitted a ticket for myself, Daniel and Jesse

Ashley45_0-1700586825251.png

when looking at the tasks the requested for does not match 

Ashley45_1-1700586943121.png

 

 

6 REPLIES 6

this works if i don't submit for multiple users

How can i make the task requested for match the ritm requested for field