Requested for in request summary

shabbir9
Tera Contributor

Hi Team 

 

on portal after submitting the catalog item we are getting request summary- 1.submitted 2.request number 3. estimated delivery ---on portal customer wants "requested for" as well in that request summary can anyone suggest me how to add requested for in request summary sharing screen shot for reference

shabbir9_0-1725519565234.png

 

2 REPLIES 2

palanikumar
Mega Sage

Hi,

Refer this thread to add requested for in the summary page

https://www.servicenow.com/community/now-platform-forum/update-request-summary-page-to-show-requeste... 

Thank you,
Palani

Prarthana Patil
Tera Expert

Hi @shabbir9 ,

Navigate to the Service catalog -> My Request Filter -> and open the record  " Service Catalog Request Portal "  and add "Requested for" to Secondary fields to display

 

A6F0C9C8-E67B-4267-B485-B2E777A9AE29_1_201_a.jpeg

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

 

Regards,

Prarthana Patil