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09-27-2024 04:12 AM
Hi,
I have a scenario where I have to test where 'Requested For' user and 'Opened By' fields has to be different. I tried to submit the catalog item, and opened it by impersonating with another user. Still I am seeing myself in both the fields. Kindly help.
Regards
Suman P.
Solved! Go to Solution.
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09-27-2024 04:14 AM
Hi @Community Alums
When you submitting the catalog item, did you put other user name in Request for?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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11-29-2024 02:03 AM
have you got solution?

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11-29-2024 06:52 AM
Hi @mrunald091 ,
its simple. Just on the catalog form, change the user in the ‘Requested For’ or whatever name the variable holds.
In my environment, it ‘Requested For’. It auto populates my information. Change it to someone else’s.
Regards
Suman P.