Requested Item filter by group

[Ruffa]

Is there any way that I can filter the requested item by assignment group?

[Sagar Pagar]

Hi @Ruffa,

On Requested item, we have Assignment group field/column. You can use it to filter the records.

Thanks,

Sagar Pagar

[Mike_R]

Are you using the assignment group field on RITM? If so, you can use that as a filter.

Otherwise, either report on Catalog Tasks or if you absolutely need to report on RITM you can use a related list condition to report RITMs that have a catalog task assigned to certain team. Related list conditions are only available through the reporting module. 

[Ruffa]

we are not using assignment group field in RITM. I would like to create a report for our team and put it on our dashboard because it is a challenge for us to see all the RITM that has been assigned to our team

[Mike_R]

I think it would make more sense to report on the catalog tasks instead