Reset password
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‎04-08-2025 01:49 AM
Hello, I just wanted to know that if a user with admin role can reset the password of a user having security_admin role or not?
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‎04-08-2025 01:51 AM
Hi @gauravagarw
yes, did you try this in PDI?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-08-2025 02:27 AM
How?
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‎04-08-2025 02:29 AM
Create a user - with only Admin rights
Create another user with Admin+ Security role
and then login with Admin user and try to reset the password.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-08-2025 03:04 AM
error is coming a user with admin role can't reset the password of a user having security_admin role