Developer

Form component showing form section twice in UI Builder

I am trying to solve a gap in ServiceNow mobile functionality and I have run into an issue that I can't figure out. To get our IT staff to use Now Mobile Agent while they are in the field, they need to be able to update catalog task variables. Servi...

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return false is still allowing form submission

I have a CI with a question that, when answer is 'No' the form should fail at submission with an alert or error message (I have tried both). Does anyone see why it is submitting even though I have 'return false'? function onSubmit() { // Replace '...

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Theme Builder: Changing Search Highlight Text Color in Next Experience Navigation Menu

Hi, I'm using a custom Theme Builder theme in ServiceNow Next Experience and noticed that the highlighted search match text in the navigation menu has poor contrast against the background.I've reviewed the Theme Builder settings but haven't been able...

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Resolved! How to add new selections to the filter options list

I want to add options when filtering by date or datetime fields in a list view.e.g "Last 4 months" The business rule "Get Date Filter Options for Date Filters" only had an effect on interactive filters in reports. The same question has been asked sev...

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Reference fields on a scoped custom table don't show data in the list view

I have a scoped custom table that has fields referring to another custom table in the same scope. The fields are populated when a record is created. However, when I look at the list view of the table, none of the information displays. If I use a Back...

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PDI Offline 502 error

PDI dev310163 remains Offline. Its URL returns “502 Bad Gateway / snow_adc.” Manage my Instance shows Refresh but no Wake Instance button. Repeated refreshes have not helped.

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PDI went offline - not able to login

Hi there, I'm not able to login to my PDI, could someone help me on this? RegardsSuriyakumar

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My developer instance is offline

Need help

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What is the purpose of the Auto Update flag in the Store Application table sys_store_app_auto_update

This flag has been there since 2015. I can't find any documentation on it nor is it editable from the form or the list view.

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Instance Offline need help to recover it back

help me to get from offline to online

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How to Sort Catalog Items by Popularity/Usage Within a Selected Category in Service Portal?

Hi Community,I have a requirement in ServiceNow Service Portal where, when a user selects a catalog category or filter section, the catalog items displayed within that category should be sorted based on popularity or usage, with the most frequently ...

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Notification subscription

HiI am working on a requirement. AFFECTED MARKET is present in the related list of the incident. when affected market is added to the Incident we have to cross check if there is any subscriptions present in sys_notif_subscription table for respective...

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What AI Changes About a ServiceNow Delivery Team

How many developers does it take to build a custom app on SN? A few years ago I’d have answered with a staffing plan. An architect or tech lead, three or four developers, a BA, somebody on testing, maybe a PM to keep them all in line, and a calendar ...

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Now Platform App Engine
Scoped App Development
Scripting and Coding

Recommended Approach for Email Classification Using Multiple Inbound Email Trigger Flows

Hello Community,I would like to get feedback on the architecture of an inbound email processing solution.## BackgroundWe receive various types of emails that must be processed differently based on conditions such as sender, subject, and email content...

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Related list task are not generating in ATF.

I created a request using an ATF script. However, after submitting the request, the corresponding task was not generated in the related list Task section. Could you please help me identify the issue and provide a solution?

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