Rest API

[Ramesh_143]

Can anyone help me on how to create RITM through Rest API method?

[VishaalRanS · Accepted solution]

Hi @Ramesh_143 

Please go through the below links:

Create Request/RITM via API - ServiceNow Community

Rest API for creating REQ and RITM - ServiceNow Community

Thanks, and Regards

Vishaal

Please mark this response as correct or helpful if it assisted you with your question.

[brahmandlapally · Accepted solution]

Hi @Ramesh_143 

refer the below links

Create Request/RITM via API - ServiceNow Community

Rest API for creating REQ and RITM - ServiceNow Community

[Sai Krishna6147]

Hi @Ramesh_143 

• Go to the Application navigator
• go to  Rest Api Explorer,
• choose the method and get the data in that explorer.
• copy and use ServiceNow business rule which is present in ServiceNow URL

The alternative best way of practice is use http method.
please go through the links:

Refer: https://www.servicenow.com/community/itsm-forum/create-request-ritm-via-api/m-p/443448 

Rest API for creating REQ and RITM - ServiceNow Community

[thullurishalini]

Hi @Ramesh_143 

To create a Requested Item (RITM) through the REST API in ServiceNow,

1. Open REST API Explorer:

   • Navigate to System Web Services > REST API Explorer.

2. Select Service Catalog API:

   • Set Namespace to sn_sc.
   • Choose Service Catalog API and the latest version.

3. Use the POST Method:

   • Select the Buy Item (POST) method.

4. Provide Path Parameters:

   • Enter the sys_id of the catalog item you want to order.

5. Prepare the Request:

   • Include necessary headers (e.g., authorization, content type).
   • Provide the request body with details like quantity and variables.

6. Send the Request:

   • Click Send and check the response for success.

Thanks,

Shalini.
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