REST Error response parsing

[sgc]

Hi Everyone,

I am having an issue with rese api call ERROR parsing and getting a value out of it. any ideas how to get the error out put that I am seeing in the ecc queue.

I tried response.getErrorMessage() and also response.getBody() but no luck. I just want to get the output tag value in the screenshot.

Thanks

Sri

[mak1A4]

Hello srinivas,

Lets see if I can help, but first could you please show the script you are using?

And what return value do you get from response.getBody()

[ark6]

You can check the below link to parse the xml response

XMLDocument Script Object - ServiceNow Wiki

You can write something like

var responseBody=response.getBody();

var xmldoc = new XMLDocument(responseBody, true);

        gs.log(xmldoc.getNodeText("//Results/result/output"));

[Robert Beeman]

If you are on a version of ServiceNow prior to Jakarta, then RESTResponseV2 will only return a system generated "Method failed:... with code: 400" instead of the actual output. Here is a recent discussion of this behavior (including the HI server PRB and KB article): REST API to 3rd party system

It has been confirmed to be fixed in Jakarta. Alternatively, and/or in the mean time, you can query the ecc_queue table directly and parse the xml of the payload.