REST Message Failing with: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure

[Mike Moody]

I am attempting to consume a 3rd party REST based API. I am able to consume it successfully via Postman in Chrome, however using the same headers I am receiving the following exception as a response in Service Now when executing a test: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure. I've tried using both the Use basic auth option and a direct Authorization header approach via ServiceNow. Please see the screenshots below. Any advice/help with this issue would be much appreciated. Thanks!

Success:

Failure:

[Mike Moody · Accepted solution]

Hmm. I think I might have found the answer to my question via this KB article link in hi: ServiceNow Customer Service System

[dagarwal82]

Hello Michael,

I am having the same problem. Could you please let us know how did you resolve this.

[Mike Moody]

Hi Deepak,

I employed the work around in the article below:

[hblair]

Hey guys - I am on Eureka patch 10 and am experiencing same problem.

When I tried this solution, it errors at the handshake still.

I discussed the fix with HI and they informed me that this fix is for Fuji.

Did anyone try this solution while on Eureka with success?

If so, did you do something elese to correct the sslv3 issue?

Thanks

Hank