REST Method failed: (/api/now/table/incident) with code: 403 - Forbidden username/password combo

xiaix
Tera Guru

Here are my steps:

First, create REST:

Screen Shot 11-12-15 at 10.05 AM.JPG

11-12-2015 10-06-11 AM.png

Here are the "get" function details:

11-12-2015 10-09-49 AM.png

Here's what happens when I click the "Test" link:

11-12-2015 10-10-36 AM.png

Here are the user roles:

Screen Shot 11-12-15 at 10.11 AM.JPG

I also get the same 403 message when I change the username/password to mine, which I have the admin role.  

What am I doing wrong?

1 ACCEPTED SOLUTION

xiaix
Tera Guru

So... the issue was I needed to assign the "itil" role to the user....


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5 REPLIES 5

Thanks for sharing David!