Rest Response error display_value=null

[abhishek_verma1]

Hi All,

While sending REST POST request, I am getting below response. If i am sending category parameter it is setting display value and creating record.

"error":{

"message": "java.lang.NullPointerException: null value in entry: display_value=null",

"detail": "null value in entry: display_value=null Check logs for error trace or enable glide.rest.debug property to verify REST request processing"

},

"status": "failure"

Could you please help me to resolve this issue.

Regards,

Abhishek Verma

[Vikas-Malhotra]

Hi Abhishek,

Can you please check the response code as well ?

Regards,

Vikas Malhotra

[abhishek_verma1]

Hi Vikas,

I have not written any response code... it is automatically generated... This is for scoped application(security incident)... when i am trying with global application (incident) , i am getting correct response..

Regards,

Abhishek verma

[Vikas-Malhotra]

Hi Abhishek,

Can you run this script in the background script and let me know what is the response code that you see?

var request = new sn_ws.RESTMessageV2();

request.setEndpoint('https://<YOUR INSTANCE>.service-now.com/api/now/table/<TABLE NAME>');

request.setHttpMethod('POST');

//Eg. UserName="admin", Password="admin" for this code sample.

var user = 'admin';

var password = 'admin';

request.setBasicAuth(user,password);

request.setRequestHeader("Accept","application/json");

var response = request.execute();

gs.log(response.getBody());

gs.log(response.getStatusCode());

[abhishek_verma1]

Hi Vikas,

Thanks for the help, I found the issue. There are two fields on security incidnet and sm_order table with display value true. so it is overwriting the other value as we are not passing category so it is giving display_value=null.

Regards,

Abhishek verma