Restrict ability for non-admin users to change views in Incident

[westonr]

Hi Folks,

I have a requirement to restrict the ability for non-admin users to change their view when creating, viewing, or editing an incident. This requirement applies to any form related to the Incident table.  

Is it possible to remove the "View" option from the Hamburger icon for users that do no have the admin role? Or, at the very least remove or hide all available views except for the default view?

I followed the instructions here for setting a view rule, but unless I'm doing some wrong when following the instructions this doesn't remove the ability to select a different view. In this case I want to both force the default view for non-admin users and remove the ability to select other views from the Burger icon by either removing the "View" option or removing all none default views from the list.

Thanks

-Weston- 

[Kristoffer Pari]

Hi,

i noticed that you have the view_changer role. You should remove that role if you do not want the user to be able to change view.

Hope this helps

[Isaiah Tunkara]

I know this is an old Thread but I was having a similar issue and wanted to point it out for others experiencing issues. I noticed after hiding certain views or setting roles on views, I was still having issues with them showing up in he selector for non admin users. I eventually had that the thought that this may be cached configuration. I ran "cache.do" in the navigator and clicked on "Clear Cache" and I was able to resolve the issue. Views then displayed as expected. Hope this helps anyway having similar problems. 

[Dzmitry Kochur2]

Hello Isaiah

Thank you for such a valuable comment.

I bumped with the same story:

I tried to hide some views from "itil" users (with view_changer role onboard)

and only "Clear Cache" helped me to solve it.