We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Reminder notification after some time

Hi all, I need to send a notification 6 hours after the last update. I am thinking of a scheduled job but it should run exactly after 6 hours of the last update. Please, could you provide a suggestion?

Resolved! user is not receiving the email

Hi All,We have support in which 3 members are present.When the incident is assigned to that particular group,2 people are receiving the email and other one is not receiving .Checked wit hAD he is present in it,checked in the grp he is present.What ca...

shristy2 by Giga Expert
  • 16721 Views
  • 11 replies
  • 5 helpfuls

How to Field Change in activity Stream

Hi, I wan to show field change details(Like Amount, Item, Receiver Name- all fields from Demo Table ) on Incident form like we have it for Priority/State etc   Please advise

find_real_file.png
ST9 by Tera Contributor
  • 3091 Views
  • 2 replies
  • 0 helpfuls

getvalue of Short Field Name

I am trying to get value form "Field Name" on one of the audit tables. these Field Name fields have a type of short field name. var rs2 = new GlideRecord("sys_audit"); rs2.addQuery("documentkey", data.sys_id.toString()); rs2.addQuery("tablename...

find_real_file.png find_real_file.png

Resolved! How to change embedded list name

Hi everyone,the question may seems silly, but I didn't find anything useful to help me. Basically I'm doing some modification to the Engagement table in GRC modules, and I managed to move the related list "Entity" to the layout with configure->Form L...

silvano1_3-1665076257452.png silvano1_2-1665076217316.png
silvano1 by Tera Contributor
  • 1683 Views
  • 2 replies
  • 2 helpfuls

Why isn't my Change State transitioning automatically?

I have modified our Change Request to use the Change Model transitions but the OOTB one that goes from Implement to Review is not automatically transitioning.  I have setup the Transition to be automatic with no conditions and yet it still don't work...

Rich7 by Tera Expert
  • 4088 Views
  • 4 replies
  • 2 helpfuls

How to download csv file using Script without using URL ?

We would like to create a Ui Action on the Database View list screen so that a Csv file can be downloaded when the button is pressed.When the UI Action button is pressed, the Script Include will be called, and the file can be downloaded according to ...

Yuya2009_0-1664877634341.png
Yuya2009 by Tera Contributor
  • 3397 Views
  • 6 replies
  • 0 helpfuls

Service Portal

Hi All ,I need to make this priority as a URL of Kb article. Can someone guide me to do this. Attaching screenshot. this page coming under all activities . Thanks 

SUJITHAPS1_0-1665055372673.png
SUJITHA PS1 by Tera Contributor
  • 1963 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to set new value in a reference field?

Hello, We need help on how to add a new value "Barcode Number Not Listed" to a reference value in Service Request when a form is loaded.  We have attached a photo for your review.  Thank you so much for helping.