Resolved! CMDB Health Score Card
Hi,How to add CMDB Health score card manually in workspace
Forum Posts
Resolved! Get the Users of specific Group
Hi All, I have 2 field Members (List Collector) and Group Name (Reference) in a catalog item. Whenever a requester selects a group so in the Member field the list of users in who is part of that group should populate as options to select. Kindly,...
CMDB
What are unhandled duplicate CI's?
Custom ${URI_REF} link not working
Within my workflow, I've specified an event that takes the user to a certain record in the 'sc_req_item' table if a request has been cancelled by specifying 'grEvent.uri' in the below code: The below is my notification: However, when the email noti...
Disable a button on Change form
Hi All, I want to disable a button named "follow" on the "Change" form (Vancouver version).I have checked UI Actions but was not able to find anything related to it there.
Field is getting deleted if user raised incident
Whenever user is raising incident, Owned by field which is brought from CMDB table using dot-walking is getting deleted.
Domain seperation for case child table
Hi,I have created a new table case-xyz in ABC domain and the child table is extended from OOB case and it is in default global domain. When I create a case in case-xyz table it is not showing in the list with ABC domain but I can see it in default gl...
Resolved! catalog item visible to user only for the first time
How can we make the catalog item visible to user only for the first time?
How to trigger a Notification from a button in subject body
So I have a requirement for an hr case table in which I have to send 2 notifications 1 is to the subject person and the other is to the Assigned to person.Scenario is when hr case is created a notification should be sent to the subject person, and th...
How to send a notification using UI action?
I have requriement, where i need to create a ui action and when clickon ui, we need to send an email.1) created event on incident table2) created notification on incident table.when to send > event is fired.3) Created ui action on incident tableadded...
portal widget bulk update
Hi everyone, We have a custom solution that we created on Servicenow. But I'm stuck at a part.I would like to express the situation as follows:We have a widget where we list the information about the rhythms. In this widget, we show the line items of...
Resolved! How can I change color of 'Admin' in the pannel
How can I change color of 'Admin' in the pannel for example to Red?
Resolved! Subcategory choices dependent on Category choices in a record producer
Hi,In a record producer I have two lookup select box variables. A variable called 'Category' and another called 'Subcategory'. Both variables are set to do a lookup from table sys_choice and are mapped to the fields matching their names.In the 'Subca...
Resolved! To autopopulate the worknotes of Interaction form to its User's Tasks worknotes
Dear Team,Want to auto-populate the work notes of Interaction's User's Tasks (incidents/requests) when work notes of its associated Interaction is updated/saved. (attached screenshot is the Interaction record's user's task records) I tried to achiev...
Perfomance Issues - Slow - On Prem
We have almost weekly performance issues on our ServiceNow instance (slow and you have to use F5 a lot to load pages), restarting the glide is then the only solution. There are no issues with memory, storage or CPU on the servers. There are no networ...
