How to populate new value in a field
when Impact Category's state is pending, I want below field values to be populate Blank value, when the state is Complete it should populate the calculated value. Can anyone suggest solution for this query?
Forum Posts
How can dynamically update Assigned to ME and Assigned to my group in Configurable Workspace
Hello All, We need to create a home page when user click on Assign to me and Assigned to my group, all the widget need to get refreshed with different filter.There are 4 data visualization data sources have added. How can update based on the selectio...
Activity stream component customization
Hello,I am trying to customize the Activity Stream component for UI Builder.I've found a way to get the source code of component, customize the component using Visual Studio Code, connect VSC with the ServiceNow Instance and deploy the component, but...
Resolved! Email Notification
Hi, Create email notification on the incident table.Subject: Incident state Changed.Body: incident previous state and updated state. How to display the incident's previous state and updated state in the email body? Thanks,Subash
Resolved! Is there a way to change data labels and legends in a servicenow pie chart report
I am trying a have a pie-chart report on a servicenow dashboard[UTAH].Pie-chart is based on a instance table, consisting of Boolean column named Active with values: true or false.Here in the pie-chart has group-by on Active(Boolean) column. We are tr...
UI Action on record page
I want to create a button[UI Action] on a record page ,Please suggest how to do this.Please share the documentation Thank You,Ketan
Make Readonly according to condition
Hi Community, Good Day!!!!As we know that in incident table when we add value on Caller field then for some users, 'location' field's value auto-populates. So, in my requirement, if location field gets auto-populates, make it read-only, like in below...
Auto-promote CIs
configure auto promote CI system property based on the below CI matching in the discovered item table: I'm new to creation of auto promote CI.So far what I'm aware of is we need to set values in system properties :sn_sec_cmn.autoPromoteFieldsbut how ...
Integrate Azure support tickets and incidents into ServiceNow
Hey everyone! I'm looking to integrate Azure support tickets and incidents into ServiceNow. I know there's the AWS Service Management Connector that routes tickets from AWS into ServiceNow. For Microsoft 365, I've come across the Microsoft 365 suppor...
E-Signature Visibility
After completing the e-signature on the form, the signature and name should be attached to the form by managing the attachments as documents. How can this be achieved?
Resolved! Modifying the Copy Change UI Action
The OOB UI Action Copy Change works very well, especially that it includes all related list items. However, I am trying to figure out how to modify it so that, on the newly created Change, a checkbox is set 'true' to indicate that the UI Action was u...
auto move state to close and set to inactive
Hello all if my Request Item has been in awaiting approval for 60 days, I would like to set the state to closed and make it as inactive How can I acheve this, can I get guideance please Also if possible can it be a system property so it is easy to m...
Inbound Action for RITM with corresponding Task
Hi All,Can anyone please help how can I auto populate these fields using the inbound action?The requested for, contact number and location was set into variable set named requested_for as well as the additional instructions. Pleaseee! Thank you!
Incident Assigned To Mandatory
I have created a UI policy that sets Assigned To as mandatory when an Incident ticket is greater than new. The problem, is that if we need to change the assignment group, the assigned to stays mandatory. The user need to be able to re-assign to a new...
Resolved! Create customize selector using UI Script
I am having trouble creating a customized selector using UI script. When I try to run my script, I am getting the error "TypeError: Cannot read properties of null (reading 'shadowRoot')."I want to create a selector beside the global search to filter ...
