Resolved! How to decide when we should go for REST Integration or JDBC Integration?
Based on what all things I should decide whether to go for REST Integration or JDBC integration?
Forum Posts
Resolved! Requirement to check values of category and subcategory in assignment data lookup
We have a requirement in which user will fill values in category and subcategory variable present in catalog form.We will check the value filled by user for category and subcategory with the assignment data lookup table(Note Assignment data lookup ta...
How to find all tables that might contain a reference to cmn_location?
We're trying to do some cleanup on cmn_location, mostly to remove duplicates. Given a batch of locations considered duplicates of each other, for each row, I want to identify all references to that row, so I can determine which one to keep and which ...
Automatically Generating Unique CI ID's
I'd like to have a mandatory unique ID for each CI, but Service-Now seems to allow duplicates of both the name and the asset tag. Additionally I'd like for that Unique ID to be automatically entered by Service-Now when a CI is created. The name shoul...
Resolved! Client script to validate start/end date fields
We have 'end date validation' on our change request form, so that the end date has to be after the start date (logical).I've copied this script over to a catalog client script but it's not working in the same way, it simply prompts regardless of the ...
Resolved! Does Personal Developer Instance (PDI) support SSO?
Hello, Does the PDI still support SSO/External Identity Providers? As someone new to ServiceNow, I have been unable to successful find and install the Multiple Provider plugin from these instructions (https://docs.servicenow.com/bundle/tokyo-platfor...
How to encode uri with javascript:gs.getUserID()
Our team is using the widget-data-table and trying to test the export functionality with a filter that has javascript:gs.getUserID(). When we try to export to Excel, it returns a Forbidden page. When we take away "javascript:" it works,...
Resolved! How can I change the header in UI builder?
Hello Everyone, I'm using Agent Workspace App Shell as an App Shell UI in my experince and I want to remove the header items (shown in figure) for users who will use this. I tried to add chrome_header but it didn't work. When we make this with blank ...
Resolved! Some store apps not visible in developer instance
Apps such as Microsoft Azure DevOps Integration for Agile Development is unavailable in developer instance. The Get button from the app store doesn't work because developer instance is not directly authenticated with my serviceNow ID. Any way to get ...
Resolved! Editing fields on Story Progress Board Cards
I have been scratching my head as to where in ServiceNow you can update fields for Story Progress Board cards. I need to remove Classification and Has Tasks and add Requested for, Epic and Created.I have found documentation on how to modify VTB card...
Resolved! How does a scoped app call NumberManager or global.NumberManager
In a non-scoped app you would simply call incnum = new NumberManager("incident"); to get the next incident number in a sequence. How is that done in a scoped app. I tried these permutations: incnum = new global.NumberManager('incident'); inc...
how can i achieve dashboard dynamic resize
Hi everyone, I created a dashboard as in the first image, when the window is re-sizes(minimized) then it is appearing like that in second image , how can i achieve this dynamic resizing this boxes or which way i can achieve this Thankyou.
How to capture parent record in related list of child record?
Hello, We have created M2M table to add related list in incident table that is "related incident". when we are going to add related incident in related list "related incident" at that moment record are getting added but we open the added record from...
Make clickable link to record
Trying to figure how to make the agreement number a clickable link to open the record in ui builder
How do you keep the PDI from being reclaimed
How do you keep the PDI from being reclaimed - i use it frequently but it keeps getting reclaimed
