Restrict creation of knowledge base categories only to those who have the role knowledge manager

DiegoCamacho
Tera Contributor

‎12-04-2023 12:10 PM

Hi,

 

I need to restrict the creation of categories in the knowledge base only to those who have the role knowledge manager. Currently, anyone can carry out creation.

 

Tks

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-04-2023 01:06 PM

Hi @DiegoCamacho 

 

Same you are looking for :

 

https://www.servicenow.com/community/now-platform-forum/knowledge-category-restrict-create/m-p/11285...

 

https://www.servicenow.com/community/now-platform-forum/restrict-knowledge-base-categories-on-roles/...

 

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AndersBGS
Tera Patron
Tera Patron

‎12-04-2023 11:32 PM

Hi @DiegoCamacho ,

 

Look and modify the existing ACL in ServiceNow:

AndersBGS_0-1701761468357.png

You can utilize below link (just remember to change the instance to your own:

 

https://dev157880.service-now.com/now/nav/ui/classic/params/target/sys_security_acl.do%3Fsys_id%3Dc2...

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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AndersBGS
Tera Patron
Tera Patron
In response to AndersBGS

‎12-12-2023 11:47 PM

Hi @DiegoCamacho 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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